Industry Insights & News

The New Manager-Coach

The New Manager-Coach

People have now come to expect their managers to be part of their support system to help them improve their life experience not just employee experience. Moreover, hybrid working enables us to recruit from a wider talent pool, therefore managers are increasingly likely to be managing teams that are geographically dispersed.

The Changing Role of the Manager

The Changing Role of the Manager

One of our recently featured HBR articles referred to an initiative taken by Goodway Group who, to meet the disruption to the management role caused by the pandemic, had created a dedicated role, the team success partner, whose responsibilities included fostering trust and psychological safety and supporting team health.

Leadership with a light-touch

Leadership with a light-touch

Word on the block suggests that, over the past year of remote working, many managers have fallen into one of these traps. Micromanaging, causing additional stress to their teams, giving too much autonomy, leaving people feeling unsupported.